DELIVERY
Delivery Policy
The Attention Network ("AN") is dedicated to ensuring a seamless experience for customers purchasing event tickets and memberships through our platform. As our services are non-physical, this policy clarifies how digital tickets and invoices are delivered.
1. ORDER PROCESSING
- Event Tickets: Upon successful transaction, customers will receive a ticket barcode and invoice via email.
- Memberships: Once payment is confirmed, a digital invoice will be sent to the registered email address.
- Order processing is immediate, and digital items are typically delivered within minutes of a successful transaction.
2. DELIVERY METHODS
Digital Delivery: All purchases (event tickets and memberships) are delivered digitally via:
- Email: A confirmation email with the ticket barcode or invoice.
- Download Link: Customers can also download their tickets directly from the confirmation page after completing the transaction.
3. DELIVERY CONFIRMATION
Customers will receive a confirmation email that includes:
- The purchased item (event ticket or membership).
- A unique barcode for event entry (if applicable).
- An attached invoice or receipt for the payment.
If you do not receive your confirmation email, please check your spam or junk folder. For further assistance, contact us at marketing@theattention.network.
4. CUSTOMER RESPONSIBILITIES
- Ensure that the email address provided during the transaction is accurate and active.
- Download and save the ticket or invoice for future reference.
5. DELIVERY ISSUES
If you encounter any issues with the delivery of your digital ticket or invoice:
- Contact us at marketing@theattention.network or +880 133 433 4776.
- Provide your transaction ID, registered email address, and purchase details.
6. MODIFICATIONS TO THIS POLICY
The Attention Network reserves the right to modify this Delivery Policy at any time. Updates will be posted on our website and will take effect immediately.
CONTACT US
For any questions or concerns about our delivery process, reach out to:
The Attention Network
99 Kazi Nazrul Islam Avenue
Dhaka Trade Centre, Level-16
Kawran Bazar, Dhaka
Last updated: 6/24/2025