TERMS
Terms and Conditions
Welcome to The Attention Network's ("AN") ticketing platform. By using our platform to purchase tickets or memberships, you agree to the following terms and conditions. Please read them carefully before proceeding with any transactions.
1. ACCEPTANCE OF TERMS
By accessing or using AN's ticketing platform, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our platform.
2. USE OF THE PLATFORM
- Eligibility: Users must be at least 18 years of age or have parental/legal guardian consent to purchase tickets or memberships.
- Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and all activities under their account.
3. PURCHASES
- Payment: All payments must be made through authorized payment gateways integrated into the platform. AN does not store any payment card details.
- Pricing: Prices listed on the platform are inclusive of applicable VAT unless otherwise stated.
- Invoice and Confirmation: Upon successful payment, a confirmation email containing the ticket barcode or membership invoice will be sent.
4. TICKET AND MEMBERSHIP POLICIES
Event Tickets:
- Tickets are valid only for the specific event and date mentioned.
- No refunds are provided for no-shows or cancellations by the ticket holder.
Memberships:
- Membership benefits are non-transferable.
- No refunds are issued for unused hours or canceled memberships during the validity period.
5. CANCELLATIONS AND REFUNDS
- Event Cancellation by AN: If AN cancels an event, ticket holders will receive a full refund within 7 business days via the original payment method.
- Membership Cancellation by Users: No refunds will be issued for user-initiated cancellations.
6. USER CONDUCT
Users agree not to:
- Engage in fraudulent transactions.
- Violate any applicable laws or regulations.
- Misuse or disrupt the platform's functionality.
AN reserves the right to suspend or terminate accounts for violations of these terms.
7. INTELLECTUAL PROPERTY
- All content on the AN platform, including text, graphics, logos, and software, is the property of AN or its licensors and is protected by copyright laws.
- Users may not reproduce, distribute, or exploit platform content without prior written consent.
8. LIMITATION OF LIABILITY
AN is not liable for:
- Indirect, incidental, or consequential damages arising from platform use.
- Delays or failures caused by third-party service providers (e.g., payment gateways).
AN's total liability is limited to the amount paid by the user for the specific transaction.
9. PRIVACY
Your personal data is handled in accordance with our Privacy Policy, which is compliant with Bangladesh's data protection laws and international standards such as GDPR.
10. DISPUTE RESOLUTION
- Any disputes arising from these terms shall first be attempted to resolve amicably.
- If unresolved, disputes will be referred to arbitration under the rules of the Bangladesh Arbitration Centre.
- The governing law is the laws of Bangladesh, and any legal proceedings shall take place in the courts of Dhaka.
11. MODIFICATIONS TO TERMS
AN reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on the platform and will take effect immediately.
12. CONTACT US
For any questions or concerns regarding these Terms and Conditions, please contact us at:
The Attention Network
99 Kazi Nazrul Islam Avenue (Dhaka Trade Centre),
16th Floor, Kawran Bazar, Dhaka.
Last updated: 6/24/2025